CAQA Skills delivers targeted professional development sessions that focus on enhancing skills, building knowledge, and ensuring professional and regulatory currency. These sessions cover a broad spectrum of educational and compliance-related topics, including but not limited to:

• ASQA and TEQSA compliance updates
• Training and assessment strategies
• Language, Literacy, and Numeracy (LLN) integration
• Foundation and digital skills development
• Student support and engagement
• Curriculum design and validation
• Industry currency and workplace relevance
• Risk management in education settings
• Continuous improvement practices

Our PD sessions are available in multiple formats—live webinars, face-to-face workshops, on-demand courses, and blended delivery. They are led by subject matter experts with real-world experience in VET, higher education, government policy, and quality assurance.

Our webinar series is one of the most popular modes of engagement for education professionals. CAQA Skills hosts weekly and monthly live webinars featuring renowned speakers, compliance experts, and sector leaders. Topics are timely, relevant, and responsive to the changing regulatory landscape.

One of our most valued services is individualised mentoring and coaching. Through one-on-one or small group sessions, CAQA Skills mentors work closely with education professionals, offering personalised support in areas such as:

• Becoming a high-performing RTO leader
• Understanding and navigating audit requirements
• Building a culture of compliance and quality improvement
• Developing instructional leadership skills

Our mentors are seasoned educators and auditors with a deep understanding of sector challenges. They guide mentees in building confidence, developing strategic thinking, and navigating complex compliance environments.

We understand that no two training providers are alike. That’s why CAQA Skills offers fully customisable training packages tailored to your organisation’s unique needs. Whether it’s a new staff induction program, an annual compliance refresher, or a sector-specific course for a team of assessors, we create content that is:

• Mapped to national standards and regulatory requirements
• Aligned with your training scope and delivery mode
• Supported by contextualised examples and real case studies
• Delivered in a format that suits your operational model

Our custom packages are ideal for large organisations, enterprise RTOs, and education institutions seeking consistency and impact across departments.

CAQA Skills provides clients with access to a robust library of learning materials, resources, and e-learning modules. Through our learning management system (LMS), organisations and individual learners can:

• Enrol in self-paced professional development modules
• Track progress and access certificates
• View recorded webinars and video content
• Access downloadable tools, policies, and checklists

Our LMS is user-friendly, secure, and accessible across devices. It supports scalable learning—from individual educators to entire institutional rollouts.

Our annual membership model offers ongoing professional development at exceptional value. Members gain access to:

• Free and discounted live webinars
• Priority access to training and mentoring events
• Members-only compliance resources
• Compliance forums and Q&A hubs
• E-newsletters with regulatory updates
• Templates, policies, and procedure libraries
• Free attendance to select industry events and CAQA forums

We offer flexible membership tiers for individuals, teams, and corporate partners.

CAQA Skills is proud to serve a global audience. Our professional development sessions have been attended by educators and compliance managers in countries including Australia, New Zealand, India, the United Arab Emirates, Singapore, and the UK. We provide timezone-flexible sessions, downloadable content, and responsive support to ensure international clients receive the same high-quality experience as domestic participants.

Our services are particularly valuable to international education providers operating in Australia or those delivering Australian qualifications offshore.

All our services are designed within a continuous improvement framework. We believe that professional development should lead to measurable outcomes in learner satisfaction, audit results, staff capability, and organisational performance. Our sessions include built-in evaluation tools, reflective learning prompts, and feedback mechanisms to support your team’s ongoing improvement journey.

Clients also receive access to our annual CAQA Skills Improvement Guide—an evolving document designed to help education providers plan, implement, and monitor PD activities aligned with their strategic goals.