CAQA Skills
31 January, 2024

Caitlin O’Connel


Caitlin O’Connel is an accomplished Instructional Designer and Resource Writer with over 20 years of experience in the community services, children’s services, and education sectors. Her extensive background includes managing Outside School Hours Services, delivering training and assessment for Early Childhood Education and Care (ECEC) and Outside School Hours Care (OSHC), and developing programs and training materials tailored to these areas.

Caitlin is highly skilled in quality and compliance assessment, providing expert support for ECEC and OSHC services to ensure alignment with the National Quality Framework (NQF) and National Quality Standard (NQS). She has played a key role in the management of government grants and has contributed to the delivery of services for children and young people in Out of Home Care. Additionally, Caitlin has been instrumental in the development and delivery of NQF training and support initiatives, helping services continuously improve and meet regulatory requirements.

Her qualifications include a Diploma of Community Services and a Diploma of Children’s Services, and she is currently pursuing a Bachelor of Psychology. Caitlin’s deep sector knowledge, commitment to quality, and passion for supporting children, families, and educators make her a valued contributor to the advancement of early childhood and community service education in Australia.


3 years ago


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