Gourav Sharma

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Gourav Sharma is an accomplished Instructional Designer and Resource Writer with over a decade of industry experience in hospitality, retail, and vocational education. Gourav’s career in hospitality has seen him excel in roles such as head chef, sous chef, chef de partie, and kitchen team leader, working in a variety of successful commercial establishments across Melbourne. He has played a key role in setting up new restaurants and developing menus, as well as managing kitchen operations, staff training, and compliance with food safety and hygiene standards.

Transitioning his expertise to education, Gourav has spent more than nine years as a Hospitality Trainer and Assessor at institutions such as Sunshine College and TMG College Australia. He has delivered and assessed training from Certificate III to Advanced Diploma levels in Commercial Cookery and Hospitality, both in classroom and virtual settings. Gourav is experienced in program facilitation, instructional design, and the validation of training resources, and is skilled at supporting learners from diverse backgrounds, including those with English as a second language. He is adept at mapping assessment tasks to learning content, developing individual learning plans, and creating engaging, practical training environments.

In addition to his hospitality background, Gourav has significant experience in retail operations, having worked as a Department Manager at Woolworths Limited for over seven years. In this role, he was responsible for customer service, team leadership, stock control, and sales growth, further broadening his expertise in business operations and staff development.

Gourav is an accredited trainer for Hospitality, Food Safety, and Food Safety Supervisor programs. He holds a Certificate III in Commercial Cookery, an Advanced Diploma in Hospitality, a Bachelor of Business (Hospitality Operations), a Certificate III in Retail Operations, and a Certificate IV in Training and Assessment. His comprehensive industry knowledge, practical teaching approach, and commitment to quality make him a valued contributor to the development of high-impact, compliant educational resources for the hospitality and retail sectors.

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5 years ago

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