Heera Moga is a dedicated Instructional Designer and Resource Writer at CAQA, bringing a unique blend of expertise in aged care, disability support, technical trades, and information technology to the development of high-quality educational resources. With a Certificate III in Aged Care and Certificate III in Disability, as well as advanced qualifications in IT, plumbing, and welding, Heera excels at creating practical, accessible, and compliant training materials that meet the diverse needs of the vocational education and training sector.
Drawing on his extensive hands-on experience as a Personal Care Worker in leading healthcare organisations, Heera designs resources that reflect real-world best practices in person-centred care, health and safety, infection control, and support for individuals with complex needs. His background in customer service and banking further enhances his ability to communicate complex concepts clearly and maintain meticulous documentation standards.
Heera’s technical proficiency is supported by a Master of Science in Information Technology, a Bachelor of Science, and diplomas in computer hardware, plumbing, and welding. This multidisciplinary foundation allows him to integrate digital literacy, problem-solving, and practical skills into the resources he develops for CAQA, ensuring they are both industry-relevant and future-focused.
Passionate about professional ethics and continuous improvement, Heera incorporates the latest sector standards, compliance requirements, and cultural competencies into every resource. He is committed to upholding the dignity, privacy, and independence of learners and the individuals they will go on to support. Through his work at CAQA, Heera Moga plays a pivotal role in empowering educators and students to deliver and experience exceptional care, safety, and support in a rapidly evolving industry.