Mrs. Pooja Tejashbhai Siddhapura served as Business Systems Project Officer at Career Calling International Pty Ltd, Melbourne, Australia, from October 2021 to April 2024. Beginning as a contractor and progressing to a permanent full-time position, Pooja played a pivotal role in the successful delivery of digital transformation and IT consulting projects during her tenure. Pooja now assists CAQA on a project basis.
Pooja demonstrated exceptional analytical skills, stakeholder engagement, and a proactive approach to problem-solving. She worked closely with stakeholders to gather, analyse, and document business requirements through workshops, interviews, and consultations, ensuring alignment with organisational objectives. Her responsibilities included developing comprehensive Functional and Technical Specification Documents (FRS, SRS, TDD) to support system enhancements and project delivery.
She was instrumental in designing process flows and system models using BPMN and UML in Microsoft Visio, creating user stories, and defining acceptance criteria in collaboration with Product Owners and subject matter experts. Pooja developed and executed detailed test plans and test cases, coordinated User Acceptance Testing (UAT), and ensured the quality and integrity of solutions through rigorous issue tracking and resolution.
Utilising Agile project management methodologies, including sprint planning, backlog grooming, and retrospectives, Pooja supported efficient and timely project execution using tools such as Jira. Her ability to bridge technical and business needs, coupled with her meticulous documentation and communication skills, made her a valuable asset to the Career Calling International team.
Pooja’s contributions have left a lasting impact on the organisation’s digital capability and business systems, reflecting her commitment to excellence and continuous improvement in every project she undertook.