Operational Excellence
Under Standards for RTOs 2025, continuous improvement is embedded across all Quality Areas. Build operational systems generating evidence of ongoing improvement. Implement effective feedback loops, conduct meaningful internal audits, and create documentation demonstrating genuine quality enhancement.
Webinar Details
Date:
Wednesday, 11th March 2026
Time:
10:00 AM - 12:00 PM Melbourne time
Cost:
$99.00
Mode of Delivery:
Live Online (Webinar – link will be sent upon registration)
Recording Available:
Yes
Resources:
PDF slide deck and reference materials provided post-session
Statement:
A Certificate of Attendance will be issued upon completion of the course
Topic Breakdown
- Continuous Improvement expectations across all Quality Areas under Standards for RTOs 2025.
- Processes that generate measurable, auditable evidence of improvement.
- Collecting and using learner, staff, and industry feedback effectively.
- Designing and conducting meaningful internal audits that drive improvement.
- Maintaining improvement logs, registers, and evidence demonstrating real quality enhancement.
Learning Outcomes
ASQA wants improvement, not just compliance. Build systems that naturally generate the continuous improvement evidence auditors expect.
Who Should Attend?
This course is ideal for:
- Experienced CEOs; Leaders implementing CI frameworks.
