Past Sessions
RTO Governance Foundations Series
Operational Excellence and Continuous Improvement in RTOs
This course focuses on operational excellence and the ongoing process of improvement within RTOs. CEOs will explore strategies for achieving operational efficiency, ensuring quality delivery of services, and fostering a culture of continuous improvement within the RTO. The course will also cover best practices for maintaining high-quality training and assessment practices.
Topic Breakdown
- Defining operational excellence in an RTO
- Developing and implementing continuous improvement processes
- Understanding the importance of monitoring and evaluating RTO performance
- Conducting quality audits and addressing areas of non-compliance
- Training and development for staff and trainers
- Implementing feedback systems from stakeholders (students, employers, staff)
- Aligning training practices with industry needs and standards
- Evaluating the effectiveness of training programs
Learning Outcomes
By the end of this webinar, participants will be able to:
- Apply continuous improvement processes to RTO operations
- Conduct effective quality audits and assessments of training programs
- Understand how to develop and maintain an RTO’s internal quality systems
- Leverage stakeholder feedback to enhance RTO performance
Who Should Attend?
Live Online (Webinar – link will be sent upon registration)
This course is ideal for:
- Experienced CEOs aiming to refine operational excellence
- CEOs or senior managers in RTOs looking to implement continuous improvement practices
- Leaders focused on enhancing training and assessment quality and efficiency
- RTO executives interested in fostering a quality-driven, improvement-oriented organisational culture
Thursday
8 May 2025
Mode of Delivery:
Live Online (Webinar – link will be sent upon registration)
Recording Available:
No
Resources:
PDF slide deck and reference materials provided post-session
Statement:
A Certificate of Attendance will be issued upon completion of the course
